Contact and support

We answer by email. Tell us the issue you were applying to and the exact message the app showed. Please never send your MeroShare password, CRN or PIN.

Before you write in

  • An application that failed for one account is usually a wrong PIN or CRN, too little bank balance, or an application that already exists.
  • A login that fails on issue day is often an expired MeroShare password or an expired account. Check Account Renewal in the app, then update the password in the account's edit screen.
  • Moving to a new phone? Use Export Accounts on the old phone first.